Shipping & Returns Policy

Shipping Policy

We ship only within the United States of America. We do not ship internationally.

Your order will ship within 3-5 business days after it was placed and should take 3-5 business days to deliver (depending on the capacity of USPS). Once your order is shipped, we will send you an email with a USPS tracking number.

We use USPS First Class Main, Priority Mail or Priority Mail Express.

The shipping price is standard for small products - $9.95 and for Kits $14.95. Based on your cart contents, the highest shipping price will be applied. Shipping costs are calculated at checkout.

As soon as the package is handed over to USPS, the responsibility for the product delivery of AE Aesthetics.

AE Aesthetics takes no responsibility and does not accept refunds for packages that are delayed, damaged, stolen or lost. If your package is delayed, please contact USPS.

AE Aestherics takes no responsibility and does not refund orders that have been delayed, lost, misplaced, damaged or stolen, or have never been delivered. Please get in touch with USPS if you are facing any of the above mentioned issues with your shipment.

Free Shipping Policy

We offer free shipping to all/any product orders over $500.00 for all U.S States except Hawaii, Alaska and Puerto Rico. The shipping price for orders above $500.00 will be automatically adjusted at checkout to $0.

Store Pickup Policy

You can choose to pick up your order at AE Aesthetics for FREE. Your order will be ready to pick up within 1 business day after it was placed. You will receive a confirmation email , once your order is prepared for pickup.

Please wait for a notification before picking up your order. Your order confirmation and ID will be needed for pickup.

Pickup address:

AE Aesthetics

116 lamberts lane Suite 3 Staten Island NY 10314

Opening Hours:

Monday: 12pm - 8pm

Tuesday: 12pm - 8pm

Wednesday: 12pm - 8pm

Friday: 9am - 3pm

Saturday: 9am - 5pm

Return & Exchange Policy

All sales are final. We are unable to do exchanges or return all products sold by AE Aesthetics.

We only accept returns or exchanges, if the incorrect item was shipped to you. However, these products must be unopened, unused and returned in their original packaging.

If the products returned are damaged, opened, or not returned in their original packaging, no refund will be issued.

Refunds, returns or exchanges for incorrect items shipped are processed within 14 business days after the items are returned and received by AE Aesthetics.

Return address:

AE Aesthetics

116 lamberts lane Suite 3 Staten Island NY 10314